4 Comments
User's avatar
Heather Sliwinski's avatar

Phew. As someone who works with a lot of startups, I hear these excuses all the time. They want top-tier results at low-tier prices. Thanks for the reminder that the ones who always want it cheaper will never be in it for the long haul.

Melissa Kwan's avatar

Gotta hold the line!

Om Prakash Pant's avatar

This matches what we’ve seen on the customer side too.

Discount-driven users show up fast, but rarely stick. the ones who stay usually value the experience more than the price - and they behave very differently.

Daniel Ionescu's avatar

I have made this mistake before too.

The discount helps you win them, then traps you there.

Once someone comes in at the lower price, it gets much harder to raise it without losing them.

And in my experience, they are usually not the easiest clients either.